Marie Flinkfeldt

Associate senior lecturer/Assistant Professor at Department of Sociology, Center for social work - CESAR

Visiting address:
Engelska parken
Thunbergsvägen 3H

Postal address:
Box 624
751 26 UPPSALA

Short presentation

Marie Flinkfeldt's research focuses on social interaction in various institutional settings. Examining how people talk to each other is a way to explore aspects of culture, morality and identity as they are "talked into being." Flinkfeldt defended her PhD thesis, "Legitimacy Work: Managing Sick Leave Legitimacy in Interaction", in 2016. She is currently assistant professor (biträdande lektor) at the Centre for Social Work (CESAR) at the Department of Sociology at Uppsala University.

Marie Flinkfeldt received her PhD at Uppsala University in 2016. Her thesis, "Legitimacy Work: Managing Sick Leave Legitimacy in Interaction", used discursive psychology, conversation analysis and membership categorization analysis to examine naturally occurring interaction in two settings: an online forum thread featuring people on long-term sick leave, and regular sick leave 'status' meetings at the Swedish Social Insurance Agency. The thesis theoretically developed the empirically driven concept "legitimacy work" and showed how sick leave legitimacy is collaboratively accomplished in the fine details of talk and text.

Flinkfeldt has been a postdoctoral researcher at Uppsala University and Umeå University, and a recurring visiting scholar at Loughborough University and University of California Santa Barbara (UCSB). Since April 2020, she works as an assistant professor (biträdande lektor) at the Centre for social work (CESAR), at the Department of sociology at Uppsala University.

Flinkfeldt’s research has primarily been concerned with institutional interaction across the welfare state. She is PI of the project "Equal terms: Manifestations of inequality in parents’ contacts with the Social Insurance Agency about parental leave" (2018-2022), which is funded by a Forte junior researcher grant. She has also been co-PI of two projects with research funding from the Swedish Social Insurance Agency: a) "Speaking of Money: Problem presentation, service and response when families with children call the Social Insurance Agency" (2016-2019, with Professor Elisabet Näsman (PI)), and b) "When the Social Insurance Agency must deal with new social problems: Maintenance support case officers’ strategies to assess and respond to intimate partner violence" (2020-2021, with Stina Fernqvist (PI)). In addition, she is currently involved in a project on how helplines can break social isolation for older people during the Covid-19 pandemic, and she has published research on interaction between professionals and clients in healthcare, social work, volunteer organizations, and commercial customer service.

Research interests:
Interaction in the welfare state
Social problems, social categorization, and social policy
Membership categorization, discursive psychology, conversation analysis
Qualitative methods

Please contact the directory administrator for the organization (department or similar) to correct possible errors in the information.

Marie Flinkfeldt